Live status of Annoto services in every region, with incident and maintenance updates as they happen. Subscribe below to get an email whenever there is an incident.
Uptime for each Annoto region and service over the last 90 days, plus any open incidents and scheduled maintenance.
Students and instructors rely on Annoto during lectures, assignments and exams. We treat every minute of availability as part of the learning experience, and we are open about how we protect it.
Automated checks watch our API and sign in services in every region, day and night, including weekends and holidays.
The moment a check fails, our on call team is alerted and starts working on it. No waiting for a support ticket.
Services run in dedicated US and EU regions, each monitored on its own, so you always see the status that applies to you.
Every incident is published here, from first alert to resolution. Subscribers get each update by email.
After a significant incident we review the root cause and ship fixes that make the platform stronger.
ISO 27001 information security, with GDPR and FERPA privacy practices, protect your data while we keep you running.
Security and trust →Every minute counts when a class is waiting on a video. This is the path every incident follows, from the first signal to the final fix.
Automated checks run continuously against our services in each region. When one fails, an alert fires right away, often before anyone notices a problem.
The alert goes straight to our on call engineers, who take ownership and start investigating immediately.
The incident is posted on this page and emailed to subscribers, with updates as we learn more, so you never have to guess.
Once service is restored we confirm it here, review the root cause, and put safeguards in place so it does not happen again.
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Tell us right away. Reports from instructors and admins help us find and fix issues faster.