Collaboration & Engagement · Group Chat

A live cohort conversation, right beside the video

Give learners a shared back-channel while they watch: questions, study help and the ordinary talk that keeps an asynchronous course from feeling lonely. Chat lives with the video, inside your LMS.

Works inside Canvas, Moodle, Blackboard, Brightspace and Open edX via LTI 1.3
Group Chat in Annoto, shown beside a course video
Why it exists

Conversation that stays with the course instead of leaving it

Built with instructors and learning designers who watched their cohorts drift into messaging apps nobody could see or join.

Chat where the videos live

Learners talk while they watch or between sessions, without leaving the course.

See who is online

The People Space shows presence, so a learner knows whether to expect a reply.

Private one-to-one too

Any participant can open a direct conversation, including with an instructor or TA.

Escalates into context

When chat becomes a real content question, it moves to a time-anchored thread.

Real-time and social

A live channel tied to the video builds the sense that other people are in the room.

Peer support

Learners help each other in the moment instead of waiting on an email reply.

Instructor and TA presence

Pin answers and address the whole group where they already are.

The interface

The People Space: who is here, and the conversations with them

A People tab lists everyone in the course with their presence and a search box. A Chat tab holds the group conversation and every private thread, with a badge whenever something new arrives.

21:16 / 47:30
People · 12 online
Instructor
Educator
Teaching assistant
TA
Maya
Chat
Noa
Offline
Comments
People
Notes
Interactions
People
Chat
3
Week 3 · Course chat
Group
Pinned by TA: the derivation at 18:40 is on the problem set. Ask here if it does not click.
M
Maya
10:02
Anyone else stuck on the second step at 18:40? I get a different sign.
O
Omri
10:04
Same. I think the minus comes from the substitution, not the derivative.
T
Teaching assistant
TA
10:06
@Maya right idea. I have answered it on the timeline at 18:40 so everyone sees it in context.
Type a message
@
Types of conversation
Cohort chat
Study group
Project team
1:1 with the instructor
TA office hours
Live watch session
@mention a peer
Private reply to a comment

Presence

Online participants appear first with a green dot, offline ones follow in grey, both alphabetical, with search for anyone specific.

Conversations

The Chat tab lists every conversation you are part of with its last message. A counter shows how many new messages are waiting.

Writing

The same rich text as the Comments Space: bold, italics, lists, highlight, blockquotes and emoji, with Shift + Enter for a new line.

Chat and the timeline divide the work between them. A question about a specific second belongs on the timeline, where the answer stays findable for everyone who watches later. Coordination, encouragement and quick check-ins belong in chat, where speed matters more than permanence. A TA who moves a good question from one to the other teaches the class where each kind of talk lives.

Pedagogical value

Why a room full of people learns differently from a person alone

An external messaging app
The instructor cannot see it.
Half the class never joins.
Nothing connects back to the course video.
With Group Chat
The conversation stays inside the course.
Presence shows who is available right now.
Content questions move to a time-anchored thread.
Social presence

Belonging and persistence

Learners who sense that others are present and reachable are more likely to keep going through difficult material.

The feature
A shared chat beside the video, presence indicators, and a People list for the whole course.
The learner
Sees who is online, says hello, asks a quick question, and learns that the difficulty is shared.
The instructor sees
Which groups are alive and which have gone quiet, next to watch behaviour in the analytics.
Peer learning

Social constructivism

Explaining to a peer deepens the explainer's understanding; hearing it in a peer's words helps the asker.

The feature
Cohort and team chat, @mentions, and private one-to-one conversations between any two participants.
The learner
Answers a classmate in the moment, or takes a longer exchange into a private thread.
The instructor sees
A cohort that answers itself first, and the questions that still need an expert.
Timing

Feedback while it matters

Help that arrives while the problem is still on screen is worth more than a fuller answer a day later.

The feature
Live chat during watch sessions, TA presence, pinned answers, new-message indicators.
The learner
Asks without interrupting, gets an answer during the session, and finds the pinned version later.
The instructor sees
The quick questions handled by the TA, and the substantial ones parked for a pause.
Self-regulation

Metacognition

Naming a difficulty precisely, and knowing where to take it, are skills a course can teach on purpose.

The feature
Presence that sets expectations, and the option to move a content question into a time-anchored thread.
The learner
Locates the exact step that failed, and plans around who is available right now.
The instructor sees
Questions arriving in the right place, phrased well enough to answer once for everyone.
What you can do

Everything a course conversation needs, in the player

Group chat and the People Space give a cohort the channels it would otherwise build elsewhere, with the instructor able to see, join and steer them.

Shared cohort chat

A live channel beside the player for the whole course, a section or a project team. Questions, study help and encouragement happen in real time, with the video on screen.

Private one-to-one chat

Any participant can open a private conversation with any other. Instructors use it for discreet feedback, learners for a longer exchange that does not belong in the group.

Presence

See who is online at any moment. Online participants are listed first with a green dot, offline ones in grey, and a search box finds anyone by name.

Pin what matters

Instructors and TAs pin key answers and announcements so nobody misses them in a fast-moving stream, and can reference them again later.

Moderation and roles

Moderation, pinning and anonymity controls are built in, and roles let teaching assistants pin and respond across the groups they look after.

@

Rich text and mentions

Bold, italics, lists, highlight, blockquotes and emoji, the same as the Comments Space. With People enabled, @mention anyone in the course, in chat or in a comment.

New-message indicators

A counter shows how many new messages are waiting, whether you are in the Comments Space, Personal Notes or the People tab. Opening the chat clears it.

Works across devices

Annoto works across devices alongside your LMS, so the conversation is the same one whether a learner is at a desk or on a phone between classes.

Chat connects to the rest of the layer, too. With Managed Comments, an instructor can answer a public question with a private reply that opens as a chat with its author, visible to nobody else. And when a chat exchange turns into a real content question, it can move into a time-anchored thread on the timeline, where the answer stays attached to the moment it is about for every future viewer.

Use cases

Where group chat fits in teaching

Chat earns its place wherever a course has a group that needs to talk while the video is open.

01

Study groups in a lecture series

A few learners work through the week's recordings together, trading explanations as they go. The chat is where "does anyone get 18:40?" is answered by a peer in minutes, and where the group decides which questions to carry to the timeline or to office hours.

02

Project teams on video assignments

Teams coordinate a video assignment in the same place they review the footage: who records which part, what still needs a retake, when the draft is due. The instructor can see that the team is moving without joining every exchange.

03

Online cohorts and live watch sessions

Fully remote courses lose the hallway conversation; chat gives some of it back. When the cohort watches together, a teaching assistant works the channel while the instructor presents, answering quick questions immediately and parking the substantial ones for a pause. The session ends and the chat stays with the video.

04

Corporate cohort programmes

A cohort going through a training programme together gets a channel that lives with the course videos rather than in a general-purpose messaging tool. The facilitator posts a weekly prompt tied to that week's video, peers compare how they would apply it, and a quiet group is easy to spot and nudge.

Scale is the main design decision. One chat for four hundred learners is noise; the same learners in sections or project teams of manageable size produce conversation people actually read. Large courses therefore work best when chat follows the existing group structure, with teaching assistants distributed across groups rather than watching a single firehose.

How it works

From a silent video to a talking cohort in three steps

No extra app to install and nothing for learners to sign up for. The channel appears beside the player inside your LMS.

1
Enable

Turn on People and Chat

Enable the People Space and Chat for the course in the dashboard preferences. Participants, their presence and the conversation channels appear in the widget beside every course video.

2
Talk

Learners talk as they watch

Questions, study help and encouragement happen in real time in the group channel. Anyone can open a private one-to-one conversation, and @mentions pull a specific person into the exchange.

3
Steer

Pin, redirect and reply

Instructors and TAs pin key answers so nobody misses them, move content questions to a time-anchored thread, and check the analytics to see which groups are active and which have gone quiet.

Healthy chat starts with stated norms rather than deletion. Post the expectations once in week one, ideally three lines: stay on course topics, disagree with ideas rather than people, and take content questions to the timeline so answers stay findable. After that, most moderation is redirection, and a weekly prompt from the teaching team is usually enough to keep quiet groups moving.

Insights

An early signal of how alive each group is

Chat activity sits in Annoto's analytics next to watch behaviour and discussion activity, so a group that has gone quiet is visible before a deadline makes it obvious.

Group activity. How much each cohort, section or team is talking, week by week, beside how much of the video they have watched.
Quiet groups. A team that has gone silent weeks before a project deadline is worth checking on, and it stands out at a glance.
Presence. Who is online right now, from the People tab, so instructors and TAs can time a prompt when the group is actually there.
Anchored conversation. The activity feed keeps time-anchored discussion visible, so a content question moved out of chat never stays buried in the stream.

For instructors the point is triage. Chat volume says where the energy is; the timeline says where the confusion is; watch data says who has not arrived yet. Read together, they tell a teaching team which group needs a visit this week and which can be left to run.

Groups · Week 3
Sample data
64%
Learners active in chat this week
Sample
Messages per day
Sample
Mon
Wed
Sun
Group activity vs watch completion
Sample
Team A
Active · 91% watched
Team B
Active · 78% watched
Team C
Quiet 9 days · 40% watched
Questions moved to the timeline this week · 7 · Sample
Works where you teach

Inside your LMS, connected to the rest of the layer

A course chat only works if it is where the course is. Annoto puts it in the video inside your LMS, ties it to the Comments Space, and keeps the activity in your analytics.

LTI 1.3

Your LMS and your player

Annoto runs inside Canvas, Moodle, Blackboard, Brightspace and Open edX through LTI 1.3, on top of Kaltura, Panopto, Wistia, YouTube and Vimeo. Learners are already signed in, so there is no invitation link, no second account, and no messaging app the instructor cannot see.

Comments and People

One layer, two kinds of talk

Enabling People turns on @mentions in the Comments Space too, so a learner can pull a classmate to a specific moment. With Managed Comments, an instructor can reply privately to a public comment, and the exchange continues as a chat with its author. Everything stays in the same widget.

Lumo AI Copilot

A shared reference for the group

Lumo can summarise a video and explain a concept in plain language, so a group discussing a lecture has a common summary to argue from, and a teaching team has a starting point for the weekly prompt. You review it before anyone else does.

In their words

“Watching videos can be a lonely experience. Using Annoto made the students become active and reflect on the material.”

Dr. Elaine Hoter, Talpiot College MOOC
Dr. Elaine Hoter
Project Leader · Talpiot College MOOC
Read the case study →
Questions

Group Chat, answered

Is chat live or threaded?
Live for the cohort, with the ability to pin and reference key messages. Content questions that need a permanent, findable answer can move to a time-anchored thread in the Comments Space.
Can I moderate the chat?
Yes. Moderation, pinning and anonymity controls are built in. Most day-to-day moderation is redirection: stating norms in week one and moving the right questions to the timeline.
Can teaching assistants help?
Yes. Assign roles so TAs can pin and respond in the groups they look after. In large courses, distributing TAs across sections or teams works far better than one person watching a single stream.
Is chat tied to a specific video?
Yes. The conversation lives with the video it is about, beside the player, so a learner opening the recording finds the chat that goes with it rather than a general channel.
Can learners chat privately?
Yes. From the People tab, any participant can open a one-to-one conversation with any other. Instructors use it for discreet feedback, and the Chat tab lists every conversation with its latest message.
Can I see who is online?
Yes. The People tab lists everyone in the course: online participants first with a green dot, then offline participants in grey, both in alphabetical order, with a search box to find a specific person.
How will I know about new messages?
A counter shows the number of new messages whether you are in the Comments Space, Personal Notes or the People tab. Opening the conversation reads the messages and clears the indicator.
Does it work on mobile?
Yes. Annoto works across devices alongside your LMS, so the same conversation is available at a desk and on a phone.
Explore more

Chat is for the group. See what handles the content.

Ready when you are

See it on your own course video

Book a 20-minute demo and watch group chat work inside your LMS, on your own content, with the People Space and the timeline beside it.